Terms and Conditions

Upon registration for your online course, you agree to be bound by these Terms and Conditions which shall take effect immediately. If you do not agree with the Terms and Conditions, please do not complete your registration.

1. Registration

2. Cancellation, Transfer and Refund Requests

• Cancellation, transfer, and refund requests will not be honored once a candidate has logged in and accessed the course. Accounts with no login activity or other course activity for any period of 90 consecutive days are ineligible for any kind of refund, transfer or cancellation.

3. Continuing Education Units

• Candidates who complete the CPTC Foundation Exam Prep Class and exam are encouraged to maintain their certification by earning continuing education units (CEUs). However, CPTCTraining does not provide continuing education offerings and does not track and manage certificant CEUs.

4. No Warranty and No Liability

• CPTCTraining.com is not responsible for, and does not warrant that, the candidate will pass any exam for which they took the preparation course.  In addition, the candidate is responsible and accountable for verifying their qualifications and ensuring they are prepared to sit for the Certified Professional Technical Communicator Foundation Examination. Candidate will provide the required materials to prepare for and complete the exam.

5. Code of Conduct

• CPTCTraining.com is dedicated to providing a harassment-free training experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion (or lack thereof), or technology choices. Training participants violating these rules may be sanctioned or expelled from a training course without a refund at the discretion of the training organizers.

6. Privacy

• CPTCTraining.com collects and uses your personal information to provide the courses you have registered for, respond to inquiries, and promote related services. We do not share personal information with third-parties unless that information is necessary to a training course. Courses are hosted on the LearnWorlds, a GDPR-compliant learning management system. You consent to CPTCTraining.com collecting, using, and disclosing your personal information as described above.

7. Changes to the Facilities and these Terms and Conditions

8. Availability of the Website

• The Website is provided “as is” and on an “as available” basis. CPTCTraining.com uses industry best practices to provide a high uptime,  including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
• We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

9. No Waiver

• In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

10. Previous Terms and Conditions

• In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

11. Copyright Statements

• The CPTC Training site and Certified Professional Technical Communicator Foundation Exam Course Prep content, handouts, materials, and examination remain the copyright of Red Desk Studio, Inc., Transcend Text, LLC, STC, and APMG, as so indicated. You are not authorized to copy, modify, reproduce, republish, sublicense, sell, upload, broadcast, post, transmit or distribute any of the course materials without prior written permission. You agree not to sell or disclose the course materials to third parties or use the course materials to teach your own classes.